FAQ
We are here to answer any questions you may have. Our Land Wander trip specialist an help you plan and enjoy the perfect trip.
Planning & Equipment
All of the pieces of a successful trip (RV, campsites, activities, equipment) are highly dependent and variable. Any change (by you or provider) to a single piece requires more planning and time on the phone. We do the work for you, so you can enjoy a stress-free vacation.
We can’t think of a better wilderness. Who doesn’t love mountains, beaches, high-deserts and wines in the valley? Not to worry – we are expanding soon!
We encourage you to use your own vehicle or equipment wherever possible. We only ask that your vehicle is self-contained and certified to carry all your supplies and holding tanks necessary for storing any gray and black water, which is required by many of our overnight campsites. Our trip specialist will help build the perfect trip for you and accommodate your equipment.
All equipment comes with instructions, and RVs include additional training at time of pick up. Plus, our trip specialist is available 24×7 to answer any questions in a pinch.
Our trip specialist is available 24×7 to help you navigate your reservations.
Feel free to deviate from our trip as long as you coordinate with a trip specialist and return by the scheduled date. Mileage limitations may surface on some reservations.
How to Pack
All you have to do is pack personal amenities (like toiletries & clothes), food, and follow the itinerary for an amazing time outside. The RVs come with fresh water but we advise bringing drinking water and any other beverages of your choosing. RVs are also stocked with dishes and cooking ware.
Pets are allowed, in fact encouraged. Please let us know if you intend to bring any pets as it affects pricing. Please be mindful that some activities do not accommodate pets and you will be responsible for their care.
Trips are designed for 1-4 people (depending upon the trip). Final amounts will vary based on availability and number of people. Obey all seatbelt laws and do not drive with more people then legally allowed.
The number of people included in your party is determined by the number of DOT-approved safety belts in the vehicle. More passengers will decrease the per person cost of the rental but will increase the experience’s cost, which may have a total cost impact to the pricing of your adventure.
Payment
Our fees depend upon individual service partners. We negotiate bulk rates where possible to save you money.
We accept credit/debit cards and check. Please inquire for additional financing options.
We require a 50% deposit at the time of booking.
Deposit refunds depend upon our service providers. If we are able to negotiate a refund on your behalf, we will offer a full refund if cancellation is more than 60 days prior to the first day of your tip.
Deviations to the trip itinerary depend upon availability. Our trip specialists are dedicated to accommodating changes anytime before or during the trip. If some services are no longer needed we’ll do our best to negotiate a refund from individual service providers.
Our refund policy depends upon individual service partners and varies by trip. We do our best to get your money back if you cancel more than 30 days in advance.
Roadside Assistance & Insurance
We strive to ensure you have an amazing experience. However sometimes there are elements such as weather that are outside of our control.
Yes, Land Wander is insured to provide you reassurance and care. We do not represent the interests of individual service providers and are not liable for their mishaps.
We got your back. We’ve negotiated coverage across Oregon with mobile repair technicians to get you on your way.
All RVs offer liability and full coverage insurance to cover most instances, just as if you are driving a car. Please follow instructions provided by the RV service provider, use your best judgment and obey all laws.
Absolutely! Our partner RV and engine mechanics are mobile and ready to attend to your roadside needs, 24×7.